Training on how to work with an interpreter

Working effectively with an interpreter is important. Organizations that routinely work with many LEP clients need to ensure their interpreters are proficient in the language used and knowledgeable about cultural nuances in delivering translations. We offer several ways to assist you:

  • Our Free Quick Start Guide provides a good overview of the key points to remember.
  • Our Training DVD provides more detailed training, including how to obtain assistance in identifying an unknown language; Protocols that improve the efficiency of interpreter assisted interactions, and tips to make the encounter a productive experience.
  • In-Person Training provides more in-depth education, including information on language laws, for organizations that routinely work with many LEP clients from one culture or a small number of patients from several different cultures